IMAPAC is the one-stop shop of market intelligence and business connections for the global biopharmaceutical industry. We help companies expand their influence, make data driven decisions through our industry intelligence, and link up with other biopharmaceutical professionals to exchange knowledge and engage in quality networking. At the core of IMAPAC is our mission to help biopharmaceutical businesses globally generate tangible growth. At the same time, our heart lies in giving back to society. We empower the next generation by equipping underprivileged children with an education.

• Design web pages, brochures, logos, banners and other communication materials.
• Design and edit corporate videos.
• Create these materials by hand or by using technology, including computer software programs.
• Liase with the Marketing team to gain an understanding of what they want their proposed communications to look like. Create or incorporate illustrations, pictures, and designs to reflect the desired theme and tone of the communications.
• Produce drafts for review by internal teams and make revisions based on the feedback received.

• Review final productions for errors and ensure that final prints reflect client specifications.

• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics

• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop, Premier Pro, After effects)
• HTML code editor for designs will be a plus
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines

• Degree in Design, Fine Arts or related field is a plus

Please apply directly to [email protected] with your detailed resume and cover letter. Only shortlisted candidates will be notified.

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industry’s most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

What is it really like to work with IMAPAC?

IMAPAC isn't a corporate office, instead we're a family that works hard and plays even harder. There's no old school hierarchy, everyone's voice is heard. There is definitely an enormous amount of guidance and support you can receive from our talented team in Singapore, Malaysia, Philippines, India, and even the UK. Because of our passion to bring IMAPAC to greater heights, the company is going places.

About the role as Lead Researcher - This is a great opportunity to join the team as a Lead Researcher, you play a crucial role in generating leads/contacts for all our campaigns. You’ll be at the forefront of ensuring we are building our leads and database constantly.

• Assist Marketing Manager’s in database building and maintenance.
• Produce quarterly reports on internal database to identify records for re-engagement.
• Day-to-day maintenance of the CRM system.

• Day-to-day data related requests.
• Website maintenance and update.
• Call and validate contact details.
• Ensure accuracy of contacts given by production team.
• Conduct data hygiene exercise and adopt effective data scrubbing practices.

• Adhere to given KPIs and take the necessary actions planned to meet project targets.
• Suggest ways to expand the database.

• 1-year relevant experience.
• Fresh graduates are welcome to apply

• Existing knowledge of CRM systems
• Existing knowledge of Microsoft Office – especially Excel
• Existing knowledge of leads research software e.g., Apollo, Sales Navigater, Lusha etc.
• Ability to remain focused and see a project through to completion to a high standard.
• Customer/market focused

• Proactive and able to work independently
• Takes responsibility for own actions, keeps commitments.
• Ability to handle stress, shows resilience in adapting to changing market trends.
• Believes in creating opportunities for oneself
• Creative in problem-solving

Great to Have

• If you worked with Apollo, Lusha and other lead researching tools

Visibility into the inner workings of a fast-growing conference industry

• Exposure to and Experience with various sales strategies and tool to generate leads
• Opportunity to learn the ropes as Lead Researcher

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industry’s most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

IMAPAC isn't a corporate office, instead we're a family that works hard and plays even harder. There's no old-school hierarchy, everyone's voice is heard. There is definitely an enormous amount of guidance and support you can receive from our talented team in the United Kingdom. Our passion is to bring IMAPAC to greater heights and the company is going places

About the role as Finance Executive - This is a great opportunity for someone to join the team and learn the ropes providing strategic financial advice and guidance to the team

• Financial Planning and Analysis: Develop and manage the organization's budget, forecast financial performance, and conduct financial analysis to support decision-making.
• Accounting and Reporting: Oversee the organization's accounting functions, including accounts payable, accounts receivable, general ledger, and payroll. Prepare and present financial reports to the management team and board of directors.
• Treasury and Cash Management: Manage the organization's cash flow, including monitoring accounts receivable and accounts payable, forecasting cash needs, and managing cash reserves.
• Risk Management: Develop and implement risk management strategies to identify, assess, and mitigate potential financial risks to the organization.

• Taxation: Ensure compliance with all tax regulations and prepare and file tax returns.
• Strategic Planning: Provide financial guidance and support to the executive team and board of directors in developing and implementing the organization's strategic plans.

What do you need to succeed in the above role?

• Excellent communication skills, both verbal and written
• Knowledge of taxation laws and regulations

• Strong financial planning and analysis skills, with experience in budgeting, forecasting, and financial modeling.
• Excellent accounting skills and other financial reporting standards.
• Experience in risk management, including identifying, assessing, and mitigating financial risks.
• Strong leadership skills, with experience managing and developing a team of finance professionals.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with stakeholders across the organization.

• Strong analytical skills and attention to detail.

A positive work culture with colleagues is never a dull day at IMAPAC

• Creating an IMAPACT itself by working with several clients and partners to bring the biopharmaceutical industry to great heights
• Constantly creating a meaningful opportunity for industry partners to network in the biopharma space
• Competitive remuneration, your efforts are recognized

• Opportunity to travel as and when required

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industry’s most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

IMAPAC isn't a corporate office, instead we're a family that works hard and plays even harder. There's no old school hierarchy, everyone's voice is heard. There is definitely an enormous amount of guidance and support you can receive from our talented team in Singapore, Malaysia, Philippines, India, and even the UK. Because of our passion to bring IMAPAC to greater heights, the company is going places.

This is a great opportunity for someone to join the team and learn the ropes of B2B marketing and SEO, as well as being the main point of contact for our many partners. You’ll be at the forefront of ensuring our marketing campaigns are running smoothly.

What you can offer us?

• Strategic marketing planning and analysis for projects assigned
• Digital and direct marketing
• Writing and sending EDMs

• Market research and content marketing
• Devising and managing design and advertising concepts
• Managing and growing the database
• Budgeting and cost control
• Community marketing campaigns and word-of-mouth marketing

• Partner marketing, joint promotions and sponsor marketing
• Handling marketing enquiries
• Real-time marketing analysis and reactive marketing strategy

What do you need to succeed in the above role?

• Marketing professionals with relevant experience will be preferred

• Ability to remain focused and see a project through to completion to a high standard
• Capable of managing own workload in order to meet conflicting deadlines – both time and budgetary
• Customer/market focused
• Planning/time management/self-organization and self-discipline
• Initiative - proactive and able to work independently

• Able to work as part of a team
• Dependable – takes responsibility for own actions, keeps commitments
• Ability to handle stress, show resilience and adapt to changing market trends and quick to learn
• Persistent and disciplined
• Creative in problem-solving

• Visibility into the inner workings of a fast-growing biopharma conference industry
• Communicating and building relationships with potential business partners, associations, and vendors
• Exposure to and Experience with various marketing and operation practices, plans, and strategies
• Opportunity to curate and publish relevant content for the company’s website

• Receive valuable feedback on your working style and performance which would help improve and enhance your skills and attributes
• Hands-on knowledge on various aspects of marketing and operations

• A positive work culture with colleagues is never a dull day at IMAPAC
• Creating an IMAPACT itself by working with several clients and partners to bring the biopharmaceutical industry to great heights

• Constantly creating a meaningful opportunity for industry partners to network in the biopharma space
• Competitive remuneration, your efforts are recognized
• Hybrid work mode

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industry’s most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

What is it really like to work with IMAPAC?

IMAPAC isn't a corporate office, instead we're a family that works hard and plays even harder. There's no old school hierarchy, everyone's voice is heard. There is definitely an enormous amount of guidance and support you can receive from our talented team in Singapore, Malaysia, Philippines, India, and even the UK. Because of our passion to bring IMAPAC to greater heights, the company is going places.

About the role as Lead Researcher - This is a great opportunity to join the team as a Lead Researcher, you play a crucial role in generating leads/contacts for all our campaigns. You’ll be at the forefront of ensuring we are building our leads and database constantly.

• Assist Marketing Manager’s in database building and maintenance.
• Produce quarterly reports on internal database to identify records for re-engagement.
• Day-to-day maintenance of the CRM system.

• Day-to-day data related requests.
• Website maintenance and update.
• Call and validate contact details.
• Ensure accuracy of contacts given by production team.
• Conduct data hygiene exercise and adopt effective data scrubbing practices.

• Adhere to given KPIs and take the necessary actions planned to meet project targets.
• Suggest ways to expand the database.

• 1-year relevant experience.
• Fresh graduates are welcome to apply

• Existing knowledge of CRM systems
• Existing knowledge of Microsoft Office – especially Excel
• Existing knowledge of leads research software e.g., Apollo, Sales Navigater, Lusha etc.
• Ability to remain focused and see a project through to completion to a high standard.
• Customer/market focused

• Proactive and able to work independently
• Takes responsibility for own actions, keeps commitments.
• Ability to handle stress, shows resilience in adapting to changing market trends.
• Believes in creating opportunities for oneself
• Creative in problem-solving

Great to Have

• If you worked with Apollo, Lusha and other lead researching tools

Visibility into the inner workings of a fast-growing conference industry

• Exposure to and Experience with various sales strategies and tool to generate leads
• Opportunity to learn the ropes as Lead Researcher

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industry’s most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

IMAPAC isn't a corporate office, instead we're a family that works hard and plays even harder. There's no old-school hierarchy, everyone's voice is heard. There is definitely an enormous amount of guidance and support you can receive from our talented team in Singapore, Malaysia, Philippines, and India. Our passion is to bring IMAPAC to greater heights and the company is going places

About the role as Sponsorship Sales Manager - This is a great opportunity for someone to join the team and learn the ropes of B2B Sponsorship Sales, as well as being the main point of contact for our clients. You’ll be at the forefront of ensuring we reach greater heights in our Business Development team.

• Generate leads and cold calling prospective customers
• Develop opportunities in target markets with support of marketing

• Nurturing and developing relationships with key customer accounts
• Attending face-to-face or virtual meetings with clients
• Providing specialist advice on the products and/or services you’re selling
• Attending events and networking, taking stands at exhibitions and conferences,
• Responding to incoming leads

• Meet Sponsorship sales targets for individual events
• Develop a continuous pipeline of leads to generate new business opportunities
• Maintain and produce sales reports for periodic meetings
• Travel for on-site management (if required)
• Being an integral part of the project team creating the most impactful business festival of the year

• Being a passionate advocate for the event and brand
  
  

What do you need to succeed in the above role?

• In all honesty, no fears of getting rejected by our clients
• Having the habit of planning ahead

• Not thinking that follow up is a hassle but a key tool
• Passionate and willing to learn about B2B sales
• An excellent communicator who can voice out their thoughts
• Positive attitude, cheerful and confident personality
• Looking to work somewhere fun. Yearning for more responsibilities and a reason to look forward to Mondays.
  

Great to Have, please don’t get disappointed if you have less than 1 year experience, you can still apply

• If you have B2B sales experience for about 1 to 2 years at least, if not it is still okay
  
  

What You Will Gain: Visibility into the inner workings of a fast-growing conference industry

• Communicating and building relationships with potential business partners, associations, and vendors

• Exposure to and Experience with various sales strategies for B2B, LeadGen 360 and Market Intelligence products

A positive work culture with colleagues is never a dull day at IMAPAC

• Creating an IMAPACT itself by working with several clients and partners to bring the biopharmaceutical industry to great heights
• Constantly creating a meaningful opportunity for industry partners to network in the biopharma space

• Competitive remuneration, your efforts are recognized
• Opportunity to travel as and when required
• This position will follow a hybrid work model.

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industry’s most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

IMAPAC isn't a corporate office, instead we're a family that works hard and plays even harder. There's no old-school hierarchy, everyone's voice is heard. There is definitely an enormous amount of guidance and support you can receive from our talented team in Singapore, Malaysia, Philippines, and India. Our passion is to bring IMAPAC to greater heights and the company is going places

About the role as Sponsorship Sales Manager - This is a great opportunity for someone to join the team and learn the ropes of B2B Sponsorship Sales, as well as being the main point of contact for our clients. You’ll be at the forefront of ensuring we reach greater heights in our Business Development team.

• Generate leads and cold calling prospective customers
• Develop opportunities in target markets with support of marketing

• Nurturing and developing relationships with key customer accounts
• Attending face-to-face or virtual meetings with clients
• Providing specialist advice on the products and/or services you’re selling
• Attending events and networking, taking stands at exhibitions and conferences,
• Responding to incoming leads

• Meet Sponsorship sales targets for individual events
• Develop a continuous pipeline of leads to generate new business opportunities
• Maintain and produce sales reports for periodic meetings
• Travel for on-site management (if required)
• Being an integral part of the project team creating the most impactful business festival of the year

• Being a passionate advocate for the event and brand

• quired

• In all honesty, no fears of getting rejected by our clients
• Having the habit of planning ahead

• Not thinking that follow up is a hassle but a key tool
• Passionate and willing to learn about B2B sales
• An excellent communicator who can voice out their thoughts
• Positive attitude, cheerful and confident personality
• Looking to work somewhere fun. Yearning for more responsibilities and a reason to look forward to Mondays.

Great to Have, please don’t get disappointed if you have less than 1 year experience, you can still apply

• If you have B2B sales experience for about 1 to 2 years at least, if not it is still okay

Visibility into the inner workings of a fast-growing conference industry

• Communicating and building relationships with potential business partners, associations, and vendors

• Exposure to and Experience with various sales strategies for B2B, LeadGen 360 and Market Intelligence products

A positive work culture with colleagues is never a dull day at IMAPAC

• Creating an IMAPACT itself by working with several clients and partners to bring the biopharmaceutical industry to great heights
• Constantly creating a meaningful opportunity for industry partners to network in the biopharma space

• Competitive remuneration, your efforts are recognized
• Opportunity to travel as and required
• This position will follow a hybrid work model.

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industrys most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

·

IMAPAC isn't a corporate office, instead we're a family that works hard and plays even harder. There's no old-school hierarchy, everyone's voice is heard. There is definitely an enormous amount of guidance and support you can receive from our talented team in Singapore, Malaysia, Philippines, and India. Our passion is to bring IMAPAC to greater heights and the company is going places

About the role as Conference Producer- This is a great opportunity for someone to join the team and learn the ropes of B2B Conference Producer Youll be at the forefront of ensuring our events reach greater heights.

Your research and writing of a conference agenda and overseeing the event from start to finish. You essentially act as the 'brains behind the event"

• Conduct market research via phone and desk, before using the intelligence collected to create the most compelling comprehensive conference programme
• Identify, engage and confirm C-level speakers
• Driving delegate sales campaign to ensure revenue targets are met

• Writing, editing and producing a world class content
• Deliver memorable event and customer service on the event day Training and mentorship will be provided.

What do you need to succeed in the above role?

• Able to travel overseas to execute conferences
• Comfortable working within a small team

• Excellent written and verbal English communication skills
• Precise attention to detail, driven and satisfaction in producing the highest standards
• Resourcefulness and hunger for new knowledge
• Ability to manage the deadlines, cost and quality of projects
• Strong persuasion and negotiation skills

• Positive attitude, cheerful and confident personality
• Resilient and determined in the face of obstacles
• Relevant working experience (conference production, content writing, journalism and communication) of minimum 2 years is preferred.

·

Great to Have, please dont get disappointed if you have less than 2 year experience, you can still apply

• If you have B2B sales experience for Conference Production.

Visibility into the inner workings of a fast-growing conference industry

• Communicating and building relationships with potential business partners, associations, and vendors
• Exposure to and Experience with various production strategies

Why Join Us? A positive work culture with colleagues is never a dull day at IMAPAC

• Creating an IMAPACT itself by working with several clients and partners to bring the biopharmaceutical industry to great heights
• Constantly creating a meaningful opportunity for industry partners to network in the biopharma space
• Competitive remuneration, your efforts are recognized
• Opportunity to travel as and when required

• This position will follow a hybrid work model.

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industry’s most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

IMAPAC isn't a corporate office, instead we're a family that works hard and plays even harder. There's no old-school hierarchy, everyone's voice is heard. There is definitely an enormous amount of guidance and support you can receive from our talented team in the United Kingdom. Our passion is to bring IMAPAC to greater heights and the company is going places

About the role as HR/Finance - This is a great opportunity for someone to join the team and learn the ropes providing strategic employee and financial advice and guidance to the executive team

• Talent Acquisition: Developing and implementing strategies for recruiting and hiring new employees, including job postings, candidate screening, interviewing, and onboarding.
• Employee Relations: Managing employee relations and providing guidance on workplace issues, such as conflict resolution, performance management, and disciplinary actions.
• Compensation and Benefits: Designing, implementing, and administering employee compensation and benefits programs, including salary structures, bonuses, health insurance, and retirement plans.
• Training and Development: Developing and delivering employee training programs, including orientation, skills development, and leadership training.

• Compliance: Ensuring compliance with all employment-related laws and regulations, including labor laws, equal employment opportunity laws, and workplace safety regulations.
• Financial Planning and Analysis: Develop and manage the organization's budget, forecast financial performance, and conduct financial analysis to support decision-making.
• Accounting and Reporting: Oversee the organization's accounting functions, including accounts payable, accounts receivable, general ledger, and payroll. Prepare and present financial reports to the management team and board of directors.
• Treasury and Cash Management: Manage the organization's cash flow, including monitoring accounts receivable and accounts payable, forecasting cash needs, and managing cash reserves.
• Risk Management: Develop and implement risk management strategies to identify, assess, and mitigate potential financial risks to the organization.

• Taxation: Ensure compliance with all tax regulations and prepare and file tax returns.
• Strategic Planning: Provide financial guidance and support to the executive team and board of directors in developing and implementing the organization's strategic plans.

• Excellent communication skills, both verbal and written

• Knowledge of employment laws and regulations
• Experience in talent acquisition, including developing and implementing recruiting strategies, conducting interviews, and making job offers.
• Ability to develop and administer compensation and benefits programs, including salary structures, bonuses, health insurance, and retirement plans.
• Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Experience in performance management, including developing and administering performance reviews, coaching managers, and addressing performance issues.

• Strong financial planning and analysis skills, with experience in budgeting, forecasting, and financial modeling.
• Excellent accounting skills and other financial reporting standards.
• Experience in risk management, including identifying, assessing, and mitigating financial risks.
• Strong leadership skills, with experience managing and developing a team of finance professionals.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with stakeholders across the organization.

• Strong analytical skills and attention to detail.

A positive work culture with colleagues is never a dull day at IMAPAC

• Creating an IMAPACT itself by working with several clients and partners to bring the biopharmaceutical industry to great heights
• Constantly creating a meaningful opportunity for industry partners to network in the biopharma space
• Competitive remuneration, your efforts are recognized

• Opportunity to travel as and when required
• This position will follow a hybrid work model.

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industry’s most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

IMAPAC isn't a corporate office, instead we're a family that works hard and plays even harder. There's no old school hierarchy, everyone's voice is heard. There is definitely an enormous amount of guidance and support you can receive from our talented team in Singapore, Malaysia, Philippines, India, and even the UK. Because of our passion to bring IMAPAC to greater heights, the company is going places.

About the role as Web Developer - This is a great opportunity for someone to join the team and take charge of the role of a Web Developer. Locates and fixes inconsistencies through exercise of knowledge in different web browsers and their capabilities in terms of rendering CSS, HTML, and JavaScript. Generates user interfaces using knowledge of complex CSS layout. You will play a crucial role on our website on a daily basis

• Develop and maintain WordPress websites, ensuring high performance, responsiveness, and security.
• Collaborate with designers and developers to implement custom themes and plugins, adhering to best practices and industry standards.
• Customize and extend existing WordPress themes and plugins to meet project requirements.
• Optimize website performance, including page load speed, server response time, and overall user experience.
• Conduct thorough testing and debugging of websites, identifying and resolving any issues or bugs.
• Collaborate with cross-functional teams to integrate WordPress sites with external systems and APIs.
• Ensure code quality and adherence to coding standards, following best practices for web development.
• Stay up-to-date with the latest trends and technologies in WordPress development and implement them when appropriate.
• Provide technical guidance and support to team members, assisting with troubleshooting and problem-solving.
• Collaborate with project managers to define project requirements, estimate timelines, and deliver projects on time.

What do you need to succeed in the above role?

• Proven experience as a Full Web Stack WordPress Developer, with a strong portfolio of WordPress-based websites.
• Proficiency in WordPress development, including custom theme and plugin development, and integration with third-party systems.
• Strong understanding of front-end technologies such as HTML5, CSS3, JavaScript, and jQuery.
• Solid knowledge of PHP and MySQL, with the ability to write clean, efficient, and secure code.
• Experience with responsive and mobile-first web design principles.
• Familiarity with version control systems (e.g., Git) and development workflows.
• Understanding of web performance optimization techniques and tools.
• Knowledge of web security best practices and techniques.
• Ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and meet project deadlines.

Great to Have

• Minimum experience of 3 years in this role

Visibility into the inner workings of a fast-growing conference industry

• Exposure and Experience with various situation in our website
• Opportunity to learn the ropes as a Web Developer

A positive work culture with colleagues is never a dull day at IMAPAC

• Creating an IMAPACT itself by working with several clients and partners to bring the biopharmaceutical industry to great heights

• Constantly creating a meaningful opportunity for industry partners to network in the biopharma space

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industry’s most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

What is it really like to work with IMAPAC?

IMAPAC isn't a corporate office, instead we're a family that works hard and plays even harder. There's no old school hierarchy, everyone's voice is heard. There is definitely an enormous amount of guidance and support you can receive from our talented team in Singapore, Malaysia, Philippines, India, and even the UK. Because of our passion to bring IMAPAC to greater heights, the company is going places.

About the role as Customer Service Executive - This is a great opportunity for someone to join the team and learn the ropes of a Customer Relations Executive. You play a crucial role in building relationships with our clients. You’ll be at the forefront of ensuring our client deliverables are met on time. Mostly importantly having the passion in the customer service industry

• Provide support to the sales team
• Operating as the lead point of contact for all matters specific to your accounts
• Coordinate with client’s after-sale of a service

• Liaise with Sponsorship Sales Managers for Sponsors deliverables and preparations needed for the event
• Communicate with Event Sponsors on matters related to coordination, request and queries
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Maintain customer satisfaction through superior service

• Being a passionate advocate for the event and brand

What you’ll need to succeed:

• Minimum 1 years of customer service experience,
• Great communication and interpersonal skills
• Must be attentive to customers' needs and determined to provide customer satisfaction

• Excellent communication, persuasion and negotiation skills
• Possess business acumen and have a commercial mindset
• Work well with others and be a team player

Great to Have

• If you worked in B2B industry

please don’t get disappointed if you have less than 1 year experience or no B2B experience, you can still apply

Visibility into the inner workings of a fast-growing conference industry

• Exposure and Experience with various client experience and handling them in various situation.
• Opportunity to learn the ropes as a Client Relation Executive

A positive work culture with colleagues is never a dull day at IMAPAC

• Creating an IMAPACT itself by working with several clients and partners to bring the biopharmaceutical industry to great heights
• Constantly creating a meaningful opportunity for industry partners to network in the biopharma space

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industry’s most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

IMAPAC isn't a corporate office, instead we're a family that works hard and plays even harder. There's no old school hierarchy, everyone's voice is heard. There is definitely an enormous amount of guidance and support you can receive from our talented team in Singapore, Malaysia, Philippines, India, and even the UK. Because of our passion to bring IMAPAC to greater heights, the company is going places.

About the role as Network Manager

Networking is one of the most important parts of an event to give birth to new connections, establish good working relationship and collaboration, and to expand your professional circle among the big names in the Biopharmaceutical industry. As a Networking Manager, your role is to take good care of the attendees before, during, and after the event. You need to make sure that the event will have a qualitative and quantitative attendees, and that the Sponsors of the Events and the Attendees may maximize the event by providing a seamless networking experience through the targeted 1:1 networking meetings.

• Market research, prospecting

• Prospect leads
• Arrange and perform facilitated client meetings
• Secure and manage VIPs for projects assigned
• Ensure VIPs to show up at the event
• Assist in networking activities onsite/ virtual.

• Give updates and reports with regard to work progress

CRM Management

• Assists marketing managers in tag management
• Corporate with the marketing manager in maintaining the database – including
• Assists marketing managers in testing and maintaining CRM - Google Sheet syncs

• Tests workflows and ensures everything is in order
• Coordinates with the CRM consultant to fix bugs and errors

Customer service

• Responding to requests of our delegates and sponsors
• Setting up one-on-one meetings as per the advise of the Business Development managers

• Courteously and efficiently answering external and
  internal enquiries

What do you need to succeed in the above role?

• 1 year relevant experience. Fresh graduates are welcome to apply.
• Existing knowledge of marketing CRM systems
• Excellent communication, persuasion and negotiation skills

• Existing knowledge of Microsoft Office – especially Excel
• Ability to remain focused and see a project through to completion to a high standard.
• Customer/market focused.
• Initiative – proactive and able to work independently.
• Dependable – takes responsibility for own actions, keeps commitments.

• Ability to handle stress, shows resilience in adapting to changing market trends.
• Enjoys learning, unlearning, re-learning.
• Believes in creating opportunities for oneself

• Visibility into the inner workings of a fast-growing biopharma conference industry

• Opportunity to travel and experience in-person conferences
• Get together and meet with diverse people from a wide range of backgrounds
• Opportunity to connect with C-Level profiles in the industry
• Enhance confidence and communication skills

Why Join Us?

• A positive work culture with colleagues is never a dull day at IMAPAC
• Creating an IMAPACT itself by working with several clients and partners to bring the biopharmaceutical industry to great heights
• Constantly creating a meaningful opportunity for industry partners to network in the biopharma space
• Competitive remuneration, your efforts are recognized
• Hybrid work mode

Please apply directly to [email protected] with your resume. Only shortlisted candidates will be notified.